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Contact FX AlgoTrader Technical Support

Email Address
Customer Name:
Customer Unique Reference Number: Supplied in the email sent automatically after purchase - note the emails are sent to the email address registered on the customers Paypal account. If you didn't receive the automated email please check your junk/spam folders.
Customer ID: Supplied in the email sent automatically after purchase - note the emails are sent to the email address registered on the customers Paypal account. If you didn't receive the automated email please check your junk/spam folders.
Licensed Product: Please select your product from the dropdown list
MT4 Account Number: Please supply the MT4 account number which you are trying to run the FX AlgoTrader product(s) on.
MT4 Data Folder(s):

MT4 Data Folder

 

Please copy and paste the MT4 data folder path information - this is where the installer should be pointed. To see the MT4 Data Folder click "File" and "Open Data Folder" in MT4.
Specific Details regarding suport issue Troubleshooting section for Standard Products

FAQs for JFX (Java Interfaced) Products

Interractive Trouble Shooter for Standard Products

Installation Guide