Interractive Troubleshooter

Please contact

Please send screenshots of:-

  • Your MT4 main screen showing the account number in the top left hand corner
  • A screenshot of your MT4 'Files' folder showing your Ref_File.csv
  • Any errors in the experts tab of the terminal window

    For Example


Screenshot showing MT4 account number


Screenshot showing MT4 Files folder with Ref_File.csv highlighted - contents of Ref_File (a zero and a comma are shown in the window on the right)